Frequently Asked Questions and Answers
We realize there are often many questions that come up throughout the process of placing a print order. As a result, we've polled a number of our clients and salesmen to share with us their more-frequently asked questions and provided the answers below. Feel free to contact us for any additional information.
How long will it take to receive my order?
Initial designs usually take about 5 business days to complete. With edits to design or content changes, it can sometimes take longer. Upon final approval of your design, we take between 7 and 10 working days to complete your order, plus shipping time.
How much will shipping cost?
We quote shipping charges at the time that we discuss pricing. It is important to note that we always provide the lowest possible shipping price for every order.
Do you have photographs I can use in my design?
We have a number of stock photographs that customers can choose from. These images are exclusively licensed to our company. Please discuss your photographic options with your sales representative during the design process.
Will you mail my printing job to a list of clients?
We do offer a range of turnkey mailing solution. We will work you to determine which option is best for your project. Whether it is targeted direct mail, saturation mail or EDDM we will walk you through the process and make sure your program is mailed on time and within budget. Learn more about our mailing solutions here.
What paper weight do you print on?
Our prices are based printing on gloss stocks at 60# and 80# text, 7 point, 9 point, 80# and 100# cover weights. We offer matte coating at an additional cost. We also print on a variety of cover weights. Should you have something out of the ordinary, we can provide you with a price quote for any of your custom stock needs.
